I did not receive my password reset email.

If you haven't received a password reset email, please
follow these steps to resolve this issue:

1. First, be patient, sometimes it takes a while for the email to arrive.
2. Please check your email application's spam or junk folder or filter. Some emails may be blocked by your ISP (Internet Service Provider).
3. Ensure that you’re submitting the exact email address you registered with (check your Gnommie account confirmation email). A common error is entering an incorrect email domain (e.g., @address.com is not the same as @address.net). Also, please note that email addresses never begin with a "www" prefix.

If you're still having trouble after the above steps, please click here to try requesting another password reset email. If that doesn't help, please ask your email provider whether they might be filtering it out on their end.